Alava FormOur 30-day guarantee
Rest on any shape from Alava Form. If the support does not feel right, return it within 30 days and we refund the full purchase price.
The promise
Return any item within 30 days of arrival, for any reason. We remit refunds to the original payment channel within 3 business days of receipt.
1
30-day returns
For any reason at all, including a simple change of preference.
2
Insured delivery
Damaged in transit or misplaced by the carrier? Replaced or refunded at our expense.
3
Secure payment
Cash on delivery or bank transfer: no upfront card entry, no card details stored.
4
Real support
A member of our team writes back from [email protected] within one business day.
How to claim
- Send an email to [email protected] citing your order reference number.
- We respond within one business day with a return authorization and our postal address.
- Ship the pillow back to us; we confirm and issue your refund once the parcel is checked in.
Read the complete terms on our Returns policy and Delivery terms pages.